But first a note about children’s privacy . . .
We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently obtained personal information on a child under the age of 13, that information will be deleted from our systems. Skinny Confidential encourages parents to go online with their kids. Here are a few tips to help make a child’s online experience safer:
- Teach kids never to give out personal information, unless supervised by a parent or responsible adult. This includes their name, address, phone number, school, etc.
- Know the sites your kids are visiting and which sites are appropriate.
- Look for Website and other privacy policies. Know how your child’s information is being treated.
What information does Skinny Confidential collect?
In collecting your personal information, we aim to provide you with a more customized experience. This information lets us provide services and features that we think are more likely to meet your needs. Of course, users may be able to use our products or services or browse our Websites without providing any personal information, but once you give us this personal information, you are not anonymous to us.
Skinny Confidential collects two types of information when you visit our Website(s) or you do business with us via any medium: information that may be used to identify you individually, such as your name, physical address, phone number, email address or date of birth (“personal information”); and non-personal information, such as IP addresses, the type of browser you are using, and aggregated information about user activities on our Website(s) (“non-personal information”).
Personal Information: We specifically request personal information from you at certain points on and off our Website(s). For example, when you call us, sign up for our products or subscriptions, visit or subscribe to our Website(s), use our mobile or web applications or when you purchase an item or service, we collect personal information which may include, without limitation, your name, shipping and billing addresses, telephone number, email address, credit card information, and date of birth. From time to time, we may also request or obtain personal information about you and your interests through surveys, contest/sweepstakes entry forms, our mobile applications, social media websites, or from Affiliated Companies or in other ways. You may always choose not to provide us with your personal information; however, this may limit our ability to provide you with a specific product or service or information, or to offer you personalized content.
Non-personal Information: When you visit our Website(s), we also collect non-personal information, such as your IP address, which is a number that can be used to identify your location and Internet Service Provider. We may also collect other information such as the type of browser or device you are using, the URL from which you came to our Website(s) and the URLs that you visited on our Website(s). A URL is the full address of a Website page, which may contain some personal or identifying information about the person who is viewing it.
Information We Obtain from Other Sources: We may collect information about you from other sources, including through interactive applications (such as mobile devices/applications and third-party services) and from commercially available sources (such as data aggregators and public databases). For example, if you access third-party services (such as Facebook Connect) through or in connection with our Website(s), we collect information available about you through those services, including, but not limited to, personal information as well as publicly observable data, such as activities on blogs, videos, and other online postings.
Do Not Track Signals. Some web browsers offer a “Do Not Track” (“DNT”) signal that is a HTTP header field indicating your preference regarding tracking or cross-site user tracking. Although we’re currently unable to honor DNT signals, we do not collect personal information when you visit our Website(s) unless you provide such information to us. We also work with third parties that use tracking technologies on our Websites in order to provide tailored advertisements on our behalf and on behalf of other advertisers across the Internet. These companies may collect information about your activity on our sites and your interaction with our advertising and other communications, and use this information to determine which ads you see on third party websites and applications. For more information about this practice and to understand your options, please visit http://www.aboutads.info.
How does Skinny Confidential use or disclose the information it collects?
Skinny Confidential’s Use of Personal Information and Non-personal Information: We use your personal information to process your requests, fulfill your orders and communicate with you about your orders, send important notices or tell you about new products or services. We may also use your personal information to improve our products, services and advertising, personalize our Website(s), target advertising or promotions that may be of interest to you, or conduct business that we feel would be of interest to you. On occasion, we may also contact you about Skinny Confidential’s or any of its business units’ or partners’ products or services that we think you will find useful. We might also contact you to see if you are interested in participating in market research regarding Skinny Confidential. For information about opting out of such communications, please see our Opt-Out Policy section below.
Third Party or Co-Branded Offers: Skinny Confidential occasionally partners with third parties (“Affiliated Company”) to offer additional products or services that we feel may be useful to you. In such case, we may disclose to an Affiliated Company certain limited information, such as your name and shipping address. If you request information or purchase a particular product or service from an Affiliated Company, we may disclose additional information such as your e-mail address, phone number and other contact information, and if you purchased a product, your credit card information. If you do not want us to disclose your personal information to the Affiliated Companies, please refer to the Opt-Out Policy below.
Cookies (again): We may use cookie and IP address information to count and track Website visits and purchases in the aggregate, to personalize the Website(s) for each unique user, to control the frequency of individual advertisements to individual computers, and to target advertisements and promotions to broad demographic segments. We may also use IP addresses to help diagnose problems with our server, and to administer our Website(s).
Customer Service Issues and Contacts: We may use your personal information to contact you in response to customer service complaints you have submitted, to address a problem affecting your use of a product or service, or to verify information concerning a transaction.
Transaction Processing: When you make a purchase, we may need to provide personal information, including information such as your shipping address, billing information, telephone number, and credit card information, to third parties, including product manufacturers and shipping companies, as necessary solely to complete the transaction.
Legal Requirements: We may, in our sole discretion, disclose personal information when we deem necessary or appropriate to law enforcement or other entities or third parties as required by law or to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud, identity theft, or otherwise to comply with the law or legal process, to respond to claims, to protect our systems and customers, to ensure the integrity and operation of our business and systems, or to protect the rights, property, or safety of Skinny Confidential and its employees or others.
Business and Accounting Disclosures: We may also disclose non-identifying transaction information to third parties for the purpose of accounting and record keeping. We may also disclose aggregate user data or non-personal information in order to describe our services to prospective business partners, advertisers, and others, but will do so only in a form that does not identify individual users.
Third Party Tools/Services: At various points and pages on our Website(s), you may be able to access or utilize tools and/or services offered by or in conjunction with third parties, including tools and services in connection with third-party “social media” and other sites that would allow personal information to be transferred to such third parties (for example, Facebook Connect). These third parties have separate data collection and privacy practices independent from ours, and thus Skinny Confidential cannot be responsible for their policies or activities. Please contact those third parties directly if you have questions about their privacy policies.
Other Disclosures: Occasionally, we may disclose personal information in other circumstances, but we will only do this if we have explained at the time we collect the information the purpose for which it will be disclosed.
You may opt out of receiving communication from us, from Affiliated Companies, or from other third parties by emailing us at: firstname.lastname@example.org
or writing to us at:
Skinny Confidential, Inc.
5414 Oberlin Drive, Suite 140
San Diego, California 92121
Attention: Legal Department
In addition, we may contact you via email or use targeted online advertising. In the case of email, we may include instructions to enable you to unsubscribe from future emails if you so choose. You agree and understand that while we will do our best to comply with your request, we shall not be liable for any problems or delays associated with the opt-out process.
Skinny Confidential uses industry-standard security measures in place to protect the loss, misuse, and alteration of the information under our control, and we make good-faith efforts to store your personal information in a secure operating environment. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or our online products or services, and you do so at your own risk.
Other Websites; Links
On our Website(s) and in communication with you, we may include links or referrals to businesses and Websites operated by our business partners, affiliates, advertisers, and others. These third parties have separate data collection and privacy practices independent from ours, and thus Skinny Confidential cannot be responsible for their policies or activities. Please contact those third parties directly if you have questions about their privacy policies.
Community Center/Community Chatrooms/Message Boards
Our Website(s) includes online forums, chat rooms, message boards, and other interactive technologies that allow comments, messages, emails, and postings to be associated with a user’s name or email address. Any information you post is public information, and Skinny Confidential cannot control what use third parties may make of this personal information.
All of these forums are public. Please consider this before you post.
How can I access, update, or delete my information?
Skinny Confidential does not currently have a method for users to delete the personal information contained in our database. However, you may access or update the personal information we have collected by calling our Customer Service Department. When calling our Customer Service Department, please have available your email address, order number, the name of the product you purchased, and the information you wish to change. Our Customer Service Department will use commercially reasonable efforts to respond to requests for personal information and our provision of the same is subject to legal and business restrictions. In addition, you may delete the cookie stored on your computer, which will cause our system to perceive you as a new user with no known user data. You may also set your browser to reject cookies, but doing so may prevent you from using some of our services.
Users Based Outside of the USA; Transfer of Personal Information
Like almost every Website and business, Skinny Confidential and its Website(s) may be accessed by an international audience. By visiting any of our Website(s) and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in this policy. In addition, such data may be transferred and stored on servers located in the United States of America or otherwise outside your resident jurisdiction; such jurisdictions may have less stringent privacy practices than your own. Our Affiliated Companies and third party service providers may also be located outside of your jurisdiction. By providing us with your data, you consent to the transfer of such data. Personal information that is transferred or maintained outside of your jurisdiction could be accessible to law enforcement agencies according to the laws of the applicable foreign country.
What happens to my information if Skinny Confidential is sold to or merges with another company?
Changes to This Policy
This policy may change from time to time. If we make any substantive changes to the policy in the future with regard to how we use your information, we will post those changes on our Website(s) in this location together with the date of the last update. Your continued business relationship or use of the Website(s) after the changes are posted constitutes your agreement to the changes, both with regard to information we have previously collected from you and with regard to information we collect from you in the future. If you do not agree to the changes, please discontinue your use of our Website(s) or business relationship with us.
Contacting Skinny Confidential
Skinny Confidential, Inc.
5414 Oberlin Avenue, Suite 140
San Diego, California 92121
Attention: Legal Department
or email us: email@example.com
Last updated and effective: January 14, 2015